Contact Us

We strive to provide you the highest quality of service. Contact us with any questions, concerns, or suggestions.

Address

NACPB (National Association of Certified Public Bookkeepers)
1838 N 1075 W Suite 300 Farmington, UT 84025

Email

info@certifiedpublicbookkeeper.org

Have Questions? Contact Us.

If you have questions or need information, contact us.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Frequently Asked Questions

Select a category below for specific help.

If I have no prior education, what course(s) is recommended for me to start with?

We would recommend starting with our Accounting Fundamentals course.

How long does it take to complete one chapter?

On average, it takes about 2-3 hours to complete one chapter.

Do I need any prior education before taking the courses?

No. Prior education is not required to take our courses.

How long do I have to complete a course?

You have six months to complete the course from the day the course has been accessed.

How does Continuing Professional Education (CPE) work?

Please refer to our CPE page.

I have paid for a training course or bundle. How do I start the course?

You will receive an email containing the access code(s) for your course(s), as well as instructions for completion. The email is compiled manually and may take some time to arrive. Also, be sure to check your junk and/or spam email folders, as the email may be sent there.

Is there a way to save money when purchasing multiple courses and/or exams?

Unfortunately no. We no longer offer a 20% bundle discount.

If I have no prior education, what course(s) is recommended for me to start with?

We would recommend starting with our Accounting Fundamentals course.

How long does it take to complete one chapter?

On average, it takes about 2-3 hours to complete one chapter.

Do I need any prior education before taking the courses?

No. Prior education is not required to take our courses.

What other services do you offer?

NACPB only offers education, certification, experience, and licensing. Our sister company, Accounting Analytics, offers many services though. Their services include bookkeeping, payroll, accounting, tax planning and preparation, website development, digital marketing, and video production.

Does my license expire? If so, when?

Yes. Licenses provided by NACPB expire at the end of each calendar year (December 31st).

Does my certification expire?

No. The certifications given by NACPB do not expire.

Do you still offer bundle discounts?

As of right now, we no longer offer bundle discounts. But we do offer discounts to NACPB members. If you'd like to learn more about becoming a member, go here.

How many questions are on the exams?

There are fifty multiple-choice questions on each exam.

How long are the exams?

You have two hours to complete the exam.

How long do I have to complete a course?

You have six months to complete the course from the day the course has been accessed.

What's the difference between the pro membership and the regular membership?

Both include the same discounts but the pro membership includes more free training material such as CPE courses, training course videos, guidebooks, etc.

What is the Generally Accepted Accounting Principles (GAAP)?

Generally Accepted Accounting Principles (GAAP) is the accounting standard adopted by the U.S. Securities and Exchange Commission and is the default accounting standard used by companies based in the United States.

GAAP is a set of detailed accounting guidelines and standards meant to ensure publicly traded U.S. companies are compiling and reporting clear and consistent financial information. Any company following GAAP procedures will produce a financial report comparable to other companies in the same industry. This provides investors, creditors and other interested parties an efficient way to investigate and evaluate a company or organization on a financial level. Under GAAP, even specific details such as tax preparation and asset or liability declarations are reported in a standardized manner.

GAAP is managed and published by the Financial Accounting Standards Board (FASB), which regularly updates the list of principles and standards. It is the U.S. equivalent of the International Financial Reporting Standards (IFRS). Though only regulated and publicly traded businesses are legally obligated to follow GAAP, some private companies also choose to meet the same standards in financial statements.

If I already have an accountant, do I need a bookkeeper? What are their differences?

Yes. Most people are under the misconception that accountants and bookkeepers have the same responsibilities. Bookkeepers are responsible for continuously updating their clients' financial records, specifically their general ledgers. Accountants provide advisory services and utilize the general ledger, which is kept current and precise by the bookkeeper.

How does Continuing Professional Education (CPE) work?

Please refer to our CPE page.

How do I get member benefits?

You have to go into the member benefits page, scroll down and click on certifications and licenses, and purchase any of the courses or bundles. Once you click the order button, the discount will show up on the check out page.

I have paid for a training course or bundle. How do I start the course?

You will receive an email containing the access code(s) for your course(s), as well as instructions for completion. The email is compiled manually and may take some time to arrive. Also, be sure to check your junk and/or spam email folders, as the email may be sent there.

I have paid for a membership but have not received the email to create my password. What should I do?

Check your junk and/or spam email folders, as the email may be sent there.

Is there a way to save money when purchasing multiple courses and/or exams?

Unfortunately no. We no longer offer a 20% bundle discount.

I have already taken a college level course similar your ______ course. Can I take the certification exam without taking your training course?

If you have completed training equivalent to the training course required for certification, you may be exempt from taking our training course. To determine if the course you have taken is equivalent, email your transcripts to info@nacpb.org for approval.

If I want to become licensed, how can I decide which license to work toward?

Because many licenses share some certification requirements, it will really depend on what you want to specialize in. Some licenses have more certification requirements than others, which may hold more value to some employers and/or clients. The most common license is the Certified Public Bookkeeper (CPB), as it communicates that you are well rounded in the training and skills most common to the bookkeeping profession. View the License Comparison page to compare the differences between licenses.

What is the difference between a certification and a license?

A certification certifies you in a specific area (ex. the Bookkeeping Certification certifies in bookkeeping) and is designed to assure employers of your bookkeeping knowledge and skill. Certifications do not expire. To become certified, you are required to complete the necessary training and pass a certification exam. You can compare certifications here.

A license has more requirements, and thus holds more value. To obtain a license, you will need to complete all required certifications for that license and complete a license application, which involves verifying one year of experience and agreeing to abide by a Professional Code of Conduct. A license assures clients of your knowledge, skill, experience, and ethics, and allows you to place the associated title after your name (ex. John Doe, CPB). You can compare licenses here.

Am I required to have experience to obtain a certification?

No. Experience is only required when applying for a license.

How do I create a login for NACPB.org?

The ability to login is only available to members. Logging in allows members to access member benefits.

Is membership required to take a course, become certified, or apply for a license?

No. However, membership entitles you to significant discounts for these costs and often pays for itself when purchasing multiple courses and/or exams. Membership also provides access to many of our other resources. The benefits of membership can be reviewed on the Membership page.

Does my certification expire?

No. The certifications given by NACPB do not expire.

What is the difference between a certification and a license?

A certification certifies you in a specific area (ex. the Bookkeeping Certification certifies in bookkeeping) and is designed to assure employers of your bookkeeping knowledge and skill. Certifications do not expire. To become certified, you are required to complete the necessary training and pass a certification exam. You can compare certifications here.

A license has more requirements, and thus holds more value. To obtain a license, you will need to complete all required certifications for that license and complete a license application, which involves verifying one year of experience and agreeing to abide by a Professional Code of Conduct. A license assures clients of your knowledge, skill, experience, and ethics, and allows you to place the associated title after your name (ex. John Doe, CPB). You can compare licenses here.

Am I required to have experience to obtain a certification?

No. Experience is only required when applying for a license.

Does my license expire? If so, when?

Yes. Licenses provided by NACPB expire at the end of each calendar year (December 31st).

If I want to become licensed, how can I decide which license to work toward?

Because many licenses share some certification requirements, it will really depend on what you want to specialize in. Some licenses have more certification requirements than others, which may hold more value to some employers and/or clients. The most common license is the Certified Public Bookkeeper (CPB), as it communicates that you are well rounded in the training and skills most common to the bookkeeping profession. View the License Comparison page to compare the differences between licenses.

How does Continuing Professional Education (CPE) work?

Please refer to our CPE page.

What is the difference between a certification and a license?

A certification certifies you in a specific area (ex. the Bookkeeping Certification certifies in bookkeeping) and is designed to assure employers of your bookkeeping knowledge and skill. Certifications do not expire. To become certified, you are required to complete the necessary training and pass a certification exam. You can compare certifications here.

A license has more requirements, and thus holds more value. To obtain a license, you will need to complete all required certifications for that license and complete a license application, which involves verifying one year of experience and agreeing to abide by a Professional Code of Conduct. A license assures clients of your knowledge, skill, experience, and ethics, and allows you to place the associated title after your name (ex. John Doe, CPB). You can compare licenses here.

How many questions are on the exams?

There are fifty multiple-choice questions on each exam.

How long are the exams?

You have two hours to complete the exam.

I have already taken a college level course similar your ______ course. Can I take the certification exam without taking your training course?

If you have completed training equivalent to the training course required for certification, you may be exempt from taking our training course. To determine if the course you have taken is equivalent, email your transcripts to info@nacpb.org for approval.

Is there a way to save money when purchasing multiple courses and/or exams?

Unfortunately no. We no longer offer a 20% bundle discount.

Do you still offer bundle discounts?

As of right now, we no longer offer bundle discounts. But we do offer discounts to NACPB members. If you'd like to learn more about becoming a member, go here.

What's the difference between the pro membership and the regular membership?

Both include the same discounts but the pro membership includes more free training material such as CPE courses, training course videos, guidebooks, etc.

How do I get member benefits?

You have to go into the member benefits page, scroll down and click on certifications and licenses, and purchase any of the courses or bundles. Once you click the order button, the discount will show up on the check out page.

I have paid for a membership but have not received the email to create my password. What should I do?

Check your junk and/or spam email folders, as the email may be sent there.

How do I create a login for NACPB.org?

The ability to login is only available to members. Logging in allows members to access member benefits.

Is membership required to take a course, become certified, or apply for a license?

No. However, membership entitles you to significant discounts for these costs and often pays for itself when purchasing multiple courses and/or exams. Membership also provides access to many of our other resources. The benefits of membership can be reviewed on the Membership page.

What other services do you offer?

NACPB only offers education, certification, experience, and licensing. Our sister company, Accounting Analytics, offers many services though. Their services include bookkeeping, payroll, accounting, tax planning and preparation, website development, digital marketing, and video production.

What is the Generally Accepted Accounting Principles (GAAP)?

Generally Accepted Accounting Principles (GAAP) is the accounting standard adopted by the U.S. Securities and Exchange Commission and is the default accounting standard used by companies based in the United States.

GAAP is a set of detailed accounting guidelines and standards meant to ensure publicly traded U.S. companies are compiling and reporting clear and consistent financial information. Any company following GAAP procedures will produce a financial report comparable to other companies in the same industry. This provides investors, creditors and other interested parties an efficient way to investigate and evaluate a company or organization on a financial level. Under GAAP, even specific details such as tax preparation and asset or liability declarations are reported in a standardized manner.

GAAP is managed and published by the Financial Accounting Standards Board (FASB), which regularly updates the list of principles and standards. It is the U.S. equivalent of the International Financial Reporting Standards (IFRS). Though only regulated and publicly traded businesses are legally obligated to follow GAAP, some private companies also choose to meet the same standards in financial statements.

If I already have an accountant, do I need a bookkeeper? What are their differences?

Yes. Most people are under the misconception that accountants and bookkeepers have the same responsibilities. Bookkeepers are responsible for continuously updating their clients' financial records, specifically their general ledgers. Accountants provide advisory services and utilize the general ledger, which is kept current and precise by the bookkeeper.

Don't see your question?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.